Cleaning Services

I bill myself as a clean freak but the reality is that I hate gross things. My roommate and I treated ourselves to a cleaning and it felt like a vacation. I trust Saya when she says she’ll do a bang-up job, and she did. After Saya left, my roommate and I walked from room to room and marveled at the cleanliness. Clean fans! No more dust around the vent on the bathroom floor! Clean garbage cans! CLEAN MICROWAVE! I would pay for Saya to clean my house every day if I could.

 Have you 

  • Asked your network for a cleaning person referral only to come up empty?
  • Been asked for a cleaning person referral only to have no one to recommend?
  • Cleaned after the cleaning person left because he/she missed a spot (or ten)?
  • Felt “Well, that was a waste of money” after a cleaning person left?
  • Dreaded having guests because you didn’t want to clean in preparation?
  • Cursed your life when scrubbing, washing, spritzing, sweeping because you detest cleaning?
  • Cleaned before the cleaning person came, afraid of judgment?
  • Felt shame around the state of cleanliness of your home?
  • Stressed out about tipping a cleaning person because you’re not sure if you should or how much to tip?
  • Had a cleaning person not show up or show up late?
  • Had a cleaning person ignore your requests?
  • Felt annoyed because you have to re-explain, re-show, redo due to a new cleaning person instead of the one who came last time?  
  • Felt trepidation about letting a cleaning person into your home while you’re not there?
  • Felt that a cleaning person has saved your relationship with your roommate or significant other?
  • Felt that a cleaning person is totally worth the money when it’s done right?
  • Felt giddy knowing that when you get home your place is gonna be a pristine paradise? 

Meshing our love of order, serene environments, and using our superpowers to bring joy to others with our desire to flourish our business through physical work, Mac & Cheese Productions℠ offers residential cleaning services.

We had Saya come in to clean while we were at the hospital delivering our new baby–and while I don’t like to pat myself on the back too often, it was an AWESOME idea. Coming home to a sparkling clean home made the big transition that is adding a baby to the family a bit smoother, and an ordered home made me feel more capable of taking on parenting a whole new person. This would be a really phenomenal gift for a family experiencing birth/adoption/bringing home a new foster kiddo. Saya was great to work with and our home was as clean or cleaner than it has ever been.

Who is this for?

You live in the city of Chicago and 

  • You hate cleaning
  • You’re busy and don’t have time to clean
  • You’d rather spend your time _______ than cleaning
  • You’re having/had a get-together
  • You’ll be returning from
    • a hospital stay (surgery, birth, etc.; tip – add cleaning to baby shower registry)
    • honeymoon (tip – add cleaning to wedding registry)
    • vacation
    • IVF treatments
  • You have depression, anxiety, chronic pain, or an injury
  • A loved one passed away and you need to ready their home for the next step
  • You’ll be bringing home an adopted or foster child
  • You’re looking for an impactful and much appreciated gift for someone else
  • Your place is on the market and you need to keep it looking pristine
  • You’re moving and need a move-out cleaning of the space you’re leaving
  • You’re moving and need a move-in cleaning of the space you’re heading
  • You have an Airbnb and need to have it cleaned before guests arrive
  • You’re a realtor or landlord and need a space to be listing-Open House-new tenant-new owner ready

Of Note

Do you have a doggie?
  • As an add-on, M&C is happy to walk Doggie when we’re at your home for a cleaning
  • M&C only does walks if we’re cleaning, we’re not a dog-walker for hire

Do you have any shame surrounding the cleanliness of your space?

  • M&C has thrown cookies in the trash out of disgust for eating so many and an hour later, eaten said cookies — if we can share that with you, you can have us clean you space
  • No judgment. This is like when you’re worried to go to a yoga or cardio class for the first time because everyone will be staring at you as you obviously have no idea what you’re doing — no one is looking at you, they’re all in their own heads, worried that you’re judging them.
  • M&C is there to clean and clear our heads, not to fill it with thoughts about you

If you are looking for someone that will give your home extra TLC and attention to detail, Saya is your woman. I like to think of myself as a fairly clean person but the truth is that I am more “surface clean.” Besides the cleaning basics, you know those icky, grungy spots in your house that you ignore for a long time, hoping they will go away? I’m talking about the area under the stove, the ring around the faucet and drains, the corners of the bathtub, the area behind the toilet seat, the dust build-up on fans… Saya will find and get rid of that grossness so you can stop feeling guilty about it. I was very happy with Saya’s cleaning and it felt so good to enjoy my home afterwards.

Services Provided

Standard Cleaning

  • Garbage — take out (large debris excluded) and clean receptacles
  • Accessible surfaces
  • Floors
  • Mirrors and glass fixtures
  • Rugs — shake out and/or vacuum (if you provide a vacuum)
  • Dishwasher — load and run
  • Microwave exterior and interior
  • Appliance exteriors
  • Toilet, tub/shower, and sink

Add Ons

  • Dog-walk
  • Oven interior
  • Fridge interior
  • Cabinets interior (kitchen and/or bathroom) — included in move-in and move-out if cabinets are empty
  • Interior windows — step-stool or ladder must be provided
  • Ceiling fans (1-2 fans) — ladder must be provided; every 1-2 fans over the initial two is an additional $25
  • Baseboards 
  • Knick-knacks (1-2 rooms) — every 1-2 rooms over the initial two is an additional $25
  • Walls

Not Provided

  • Exterior windows
  • Laundry
  • Fireplaces
  • Dishes (beyond loading and running dishwasher)
  • Rugs/carpets (beyond vacuuming if vacuum is provided)
  • Window treatments (blinds, curtains, etc.)
  • Occupied closets
  • Biohazards
  • Chandeliers
  • Ducts and vents
  • Clothes
  • Moving heavy furniture/appliances
  • Pest infestation
  • Pet waste/litter
  • Upholstery
  • Deep stain removal

I have never hired anyone to clean my home before, but I broke my ankle and was reminded of a life lesson that took a long time for me to learn: it’s ok to ask for help! I immediately booked Saya. Saya is careful, thorough, and enthusiastic about making everything nice and shiny. She is friendly to cats, while also tough on grease. Having a restored home and a friendly presence have been helpful mentally as I recover physically!

Rates 

This table lists representative costs per visit for “typical” residential spaces. Upon the First-Timer Visit, M&C will confirm the rate or make a revision if applicable. All cleaning supplies included (if you prefer we use your products, just let us know).
 
Any of the Add Ons above are $25 per request. Unless you live in a castle and have a ridiculous amount of ______. Rate will be adjusted if you have an a-typical situation.
 
For the Weekly, Every Other Week, and Once a Month discounted rates, first and last payment is due at the time of initial booking. Whenever your last cleaning occurs, there’ll be no payment due for that session.

Booking Interest Form

This’ll help M&C determine if we can give you what you want. Before you fill this out, you may want to peruse the FAQs below.

 

Hit escape to return to this page without submitting your answers (they may not save though so you might want to compose elsewhere and then copy and paste here).

FAQs

Why Mac & Cheese (M&C)?

  • We love cleaning
  • We’re good at cleaning
  • We’re personal and professional
  • Look at how we comfort ourselves when stressed — notice a theme?!

 

Why can’t you book M&C automatically? Why do you have to fill out a Booking Inquiry Form?

Cleaning is one of many branches of the Mac & Cheese Productions℠ tree. The client roster is kept small so that M&C has time to grow the other branches and so that we can give clients 110% with a smile on our faces. Quite frankly, if we cleaned all day, every day, we’d come to detest it and either stop doing it or do it grumpily. No one wants grumpy cleaning.
 
We also want to ensure a good match — location, frequency, type of cleaning, etc.
 
 

Do you need to be home?

Nope, in fact M&C prefers to clean when you’re not there so that we can focus on making your space sparkle top to bottom. Let us be your invisible cleaning fairy.

 

How does M&C access your space?

You’ll provide us with a key at the complimentary first-timer’s visit.

 

What’s the first-timer’s visit?

After you’ve booked M&C, we’ll come out for a tour, any insight/requests you want to share, and for a copy of your key. Moving forward, we’ll be your invisible cleaning fairy, doing our magic while you’re out.
 
 

What’s the tipping policy?

No tips.
 
 

Why can’t you tip M&C?

You can! Just not in (direct) money.
 
Tipping causes people stress — How much? Should I, shouldn’t I? What if I don’t want to but feel like I have to? M&C removes that angst. Don’t (traditionally) tip.
 
We’d love if tipped us though through spreading the word about Mac & Cheese Productions℠. Since M&C started in 2004, we’ve been 100% word of mouth because of people like you. What can you spread? General Mac & Cheese’ness. And/or specifically workplace offerings (speaking, teaching, and facilitating)Campstorytelling class, and webinars. Even better? Get your work to bring M&C in! Suggest M&C to a conference organizer! Attend Camp! Take a class!

 

Do you need to provide anything for a cleaning?

A step-stool/ladder if you chose the ceiling fans and/or interior windows add-on. A vacuum if you have vacuum needs.

 

Is commercial space cleaning available?

Cleaning is limited to residential spaces.

 

How many people will clean your home?

One unless it’s a large job or there are unusual circumstances.
 
 

Will you always have the same cleaner?

M&C strives to send the same person each time. If this doesn’t work out for some reason, communication between the two cleaners will be thorough to ensure smoothness and that you get the same top-quality work regardless of whom cleans.
 
 

How do you pay for your cleaning?

M&C accepts Chase QuickPay, Venmo, or credit card.
 
 

When is payment due?

Payment is how you book M&C so whenever you’re ready for us to work our magic.

  

Why shouldn’t you book a less expensive service?

If you find one you like, by all means, do! M&C tired of being repeatedly frustrated with the ones they used and decided quality and dependability was worth more money.
 
 

How much time will it take?

The amount of time it takes to clean your home depends on a number of factors but traditional cleanings take two to five hours. 

 

What’s the cancellation policy?

If you need to cancel or skip a cleaning day, give M&C at least a five business days heads up. That will give us time to reshuffle the schedule. You’ll get a credit for a future cleaning.
 
If a cancellation is made with less than five business days notice, the full price of your cleaning will be charged. Once M&C has accepted your job request, we’ve committed your appointment to the schedule and cannot accept other clients during that time. Last-minute cancellations lead to unfillable time slots, which is no bueno.

 

What’s the refund policy?

There are no refunds unlessM&C is (uncharacteristically) unable to keep an appointment.
 
“But what if I’m not happy with the cleaning?” You will be.
“What if I need to reschedule?” You’ll get a credit for a future cleaning if you reschedule with at least five business days notice.

 

What if your scheduled cleaning falls on a holiday?

If your cleaning falls on a holiday and you’d rather M&C not come, we’ll reschedule, easy-peasey! Sometimes M&C works holidays, so we’ll cross that bridge.

 

If you want to hire M&C for a move-in or move-out, anything special to consider?

This should be scheduled after other service providers (movers, contractors, etc.) are finished with their services so they don’t re-dirty what was just cleaned.